About Pacific Chill
What is Pacific Chill?
Pacific Chill is a West Coast lifestyle brand built on a simple belief: chill is the new luxury. From the shores of San Diego to the Pacific Northwest, our pieces are designed around relaxed elegance — the unhurried confidence of coastal living. Surf, wellness, and wine country, woven into everyday wear.
Where can I shop your collections?
Our full collection — surfing, shirts, sweaters, long sleeve, wine country, hoodies and the 2026 collection — lives in our online store.
Products & Sizing
What are your products made from?
We choose soft, durable, comfortable fabrics meant for real coastal life — breathable cottons and cotton blends that wear in beautifully over time. Specific materials and care details are listed on each product page.
How do I find my size?
Each product page includes a size guide. Our pieces are designed with a relaxed, easy fit; if you're between sizes or prefer an oversized look, size up. Reach out and we're happy to help you choose.
How should I care for my pieces?
To keep them looking their best: machine wash cold with like colors, wash inside-out to protect any print, tumble dry low or hang to dry, and avoid ironing directly over graphics. Always follow the care label on the garment.
Orders, Shipping & Returns
How long will my order take?
Orders are typically processed within 1–3 business days, with delivery times depending on your location. Full details are on our Shipping & Returns page.
Do you ship internationally?
Yes — we ship across the U.S. and to many international destinations. Rates and timing are calculated at checkout. See Shipping & Returns for more.
What is your return policy?
Because our pieces are made in considered, limited quantities, all sales are final — we don't currently offer returns or exchanges. We're always glad to help you choose the right size and style before you order; see our Shipping & Returns page for full details.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets such as Apple Pay and Google Pay, and PayPal — all through secure checkout.
Still have questions?
We'd love to hear from you. Reach out any time and a member of our team will get back to you.
Contact Us